1. What's the best way to contact my captain?
Please Call/Text 239-955-9233. If you call and we are unable to pick up, please leave a message or text. *Texting is the best option due to the nature of our business.
2. What should I bring with me?
Sunglasses (polarized are the best), hat, drinks, (no glass containers), snacks, breathable clothing, towel, water shoes (soft soled shoes or sandals), and a lifejacket for little ones (a child under the age of 6 must wear a USCG-approved Type I, II, or III personal flotation device while onboard while the vessel is underway). We have seven adult lifejackets on the boat. Come hydrated and bring your Energy!
3. What does my captain provide?
Your captain will bring his energy too! If fishing, all on board will fish under the captain's license (don't buy a fishing license for this trip). Also provided, are rods, terminal tackle, bait, and complimentary bottled water. Your captain will have met all USCG and Florida Fish and Wildlife Conservation Commission (FWC) requirements and will have safety and emergency equipment readily available.
4. Are the fish biting?
Yes, they're hungry year-round. Once caught, we like to get your catch immediately and safely back in the water after a quick picture. Larger species will be left in the water, and pictures will be taken alongside the boat.
5. Can I keep the fish I catch and do you clean them?
Yes, you can keep your catch, as long as it is legal to do so per state or season regulations. Yes, we can clean your fish. Please have your own container or bag readily available.
6. How should I pay the captain on the day of my trip?
No deposit required. The preferred method is to pay CASH or ZELLE directly to your captain on the day of and prior to your trip start. Tips are always appreciated.
7. Do you tip a charter captain?
The customary range is 15–20%.
8. What if the weather is not favorable?
Although your captain will boat in all kinds of weather (rain, shine, cold, wet, and windy), he reserves the right to cancel any trip given natural, safety, or other unforeseen disruptions prior to or during any trip. If this is the case, your captain may attempt to rebook your trip.
9. What if I need to cancel?
We understand things come up. However, if for any reason you need to cancel, please let us know immediately so we can reopen that day. As a small business, we rely on completed trips.
​
10. Where do I meet my captain on my trip date?
Primary Location: Burnt Store Marina, behind Cass Cay Restaurant & Bar at the Fuel Dock. Address: 3200 Matecumbe Key Rd., Punta Gorda, FL 33955.
Tell the gate guard you are going to the marina, and they will give you a day pass. Park at and walk behind Cass Cay restaurant through the boardwalk. There is a shop that opens at 730 a.m. for drinks and hot food. Bathrooms are next to the shop.
*We can also meet at Matlacha Community Park Boat Ramp or Pine Island Lavender's Landing.
​
11. What kind of boat will we be on?
Our 2022 Sea Born LX21' with 200 HP boat can seat up to 6 passengers; however, it will fish a maximum of 4 anglers comfortably. It also comes with an enclosed Head (toilet), cooler, Bluetooth radio for your choice of music, an I-Pilot trolling motor, a Jack Plate and T-Top for that hot Florida sun, and more.
​​
12. How do I use a discount code?
Discount codes will be published through a variety of platforms but can only be entered and applied through Jump On Charters official website at www.jumponcharters.com. When checking out, please include the code on the Promotion Code section.
Note: Only one discount can be applied to a single trip.
13. Will Jump On Charters take photos and/or videos?
During each chartered trip, Jump On Charters may take photos or videos of all personnel and/or their catch on the vessel. These images become the property of Jump On Charters and may be used for trip descriptions, reviews, or marketing purposes on varied platforms. This includes images shared by clients with Jump On Charters. It is up to the client(s) to decline photos or videos being taken by verbally communicating or in written form to Jump On Charters prior to the chartered trip start. We will also share all the photos and videos taken from your trip with you.
​
14. Boating Etiquette?
Safety is priority! Failure to abide by the captain's rules may result in injury or equipment damage. While on the water, there's always a possibility of getting wet. Everyone is a "lookout." If you see something, say something. Please dress according to the day's weather and wear boating-appropriate shoes. Please do not bring glass containers and sticky snacks. Please don't bring extra fishing equipment without notifying the captain. Careless behavior or negligent use of equipment will not be tolerated. Let's have some good safe fun!